What We Collect and Why It Is Used
When you open an account with us, we collect the details you provide directly — your name, contact address, and the payment method you link, whether that is bKash, Nagad or Rocket. We also record transaction references tied to those wallets so we can verify deposits
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and process withdrawal requests accurately. Beyond account data, we collect device and session information: the browser you use, your IP address, and which pages you visit. This helps us keep the platform stable and detect unusual activity on your account. We do not sell your personal
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data to third parties. We share information only where it is necessary — for example, with payment processors handling your bKash or Nagad transaction, or with fraud-prevention systems that protect your wallet. Retention periods vary by data type. Payment records are kept for as long as
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regulatory and operational requirements demand. Account profile data is held while your account remains active and for a reasonable period after closure. You can request a copy of the data we hold, ask us to correct inaccurate records, or ask us to delete data where no
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legal obligation requires us to keep it. Availability of these rights depends on your local law and the eligible regions where dbb33 operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.